Privacy policy

Privacy Policy

Last updated: March 2026

This Privacy Policy describes how TVC Robotics (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://tvcrobotics.com
(the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

web browser

IP address

time zone

cookies installed on your device

pages or products you view

referring websites or search terms that brought you to the Site

how you interact with the Site

We refer to this automatically collected information as Device Information.

Technologies We Use

We collect Device Information using the following technologies:

Cookies
Cookies are small data files placed on your device that help improve your browsing experience.

Log Files
Log files track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and timestamps.

Tracking Technologies
We may use technologies such as:

Meta (Facebook) Pixel

Google Analytics

advertising tracking tools

These tools help us understand visitor behavior and improve our website and marketing.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information including:

Name

Billing address

Shipping address

Email address

Phone number

Payment method

Please note that payment information such as credit card details is processed securely by third-party payment providers and is not stored on our servers.

We refer to this information as Order Information.

How We Use Your Information

We use the information we collect to:

process and fulfill orders

provide invoices and order confirmations

arrange shipping and delivery

communicate with customers

prevent fraud or suspicious transactions

improve our website and services

analyze marketing performance

Sharing Your Personal Information

We do not sell your personal information.

However, we may share your data with trusted service providers such as:

payment providers (PayPal, Stripe or similar services)

analytics services (Google Analytics)

website hosting providers

shipping partners

These third parties help us operate our business and deliver services.

We may also disclose information if required by law.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can learn more about targeted advertising here:

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt-out of targeted advertising here:

Facebook
https://www.facebook.com/settings/?tab=ads

Google
https://adssettings.google.com

Bing
https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request deletion of this information, except where we are required to keep it for legal or tax purposes.

Your Rights

You have the right to:

access the personal data we hold about you

request correction of inaccurate data

request deletion of your data

To exercise these rights, please contact us through the contact form on our website.

Cookies

Cookies are used to improve website functionality and analyze visitor behavior.

You can disable cookies through your browser settings.

More information about cookies is available at:

https://www.allaboutcookies.org

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us via our website:

https://tvcrobotics.com